Employee experience
Notes on employee experience.
Employee experience
Onboarding is done when the new colleague can contribute
Design onboarding backward from a first real contribution, with the manager owning expectations.
Ask the team while the decision is still open
Involve the people doing the work before AI and workflow decisions are locked, and close the loop afterward.
Help managers rehearse difficult conversations
AI role-play can help managers prepare for hard conversations, within clear limits on data and advice.
Check whether the tool improved the working day
Judge AI tools by the whole working day, since time saved on one task can vanish into review and extra volume.