AI in HR
Notes on ai in hr.
AI in HR
What the next HR service model should deliver
Design the next HR service model around the services employees need, one owner per journey and a 90-day pilot that earns the next decision.
Starting a career when AI can do the first draft
New entrants should use AI seriously and make their learning visible, while employers protect a real route to expertise.
A policy bot is only as good as the policy behind it
Reliable AI answers in HR depend on owned, current policy knowledge and an assistant that knows when to stop.
Start AI with the people who answer the questions
Test an internal assistant with HR service agents before putting AI in front of every employee.
Authority before access
Define what an HR agent may change before it gets access, and make sure a human reviewer can actually say no.
Agree what good looks like before the interview
AI can help prepare interviews, but only a clear, structured hiring brief makes the assessment fair and valid.
Tell candidates where AI is involved
Candidates deserve a specific, accurate explanation of where AI is used in recruiting and who to contact with concerns.
Help managers rehearse difficult conversations
AI role-play can help managers prepare for hard conversations, within clear limits on data and advice.
Show us where the tool struggles
Evaluate HR technology on hard cases and running costs, with every affected function in one evaluation.